THE ROLE OF TOTAL QUALITY MANAGEMENT IMPLEMENTATION ON PRODUCTION RATES AT LIBYAN IRON & STEEL COMPANY “LISCO”

Abstract

Libyan manufacturing companies such as Libyan Iron & Steel Company (LISCO) are struggling with many difficulties in implementing and maintaining a suitable quality management systems. TQM nowadays still a new concept which is now introduced in LISCO having the objectives of improving the quality of productivity. They are also lacking the knowledge of Total Quality Management (TQM) applications and approaches. In addition, these analyses
can assist decision makers to focus on the strengths and weaknesses related to implementation of quality systems. This study is conducted to determine the role played by Total Quality Management (TQM) implementation on productivity in Libyan Iron & Steel Company (LISCO). The study was carried out at LISCO and based on production rates data, provided directly by production planning department. A descriptive statistics has been approved for data analysis. The
overall result shows the TQM practices are contributing towards productivity. It reveals a positive relationship between implementing TQM and productivity. To summarise, this paper has used some of statistical sketches in the analysis of production rates in the Libyan Iron and Steel Company, in order to reach an overview about the implementation of TQM systems and determine the relative importance to the productivity. To achieve the aim of this investigation a descriptive analytical method was used. The finding revealed that the production raised rates followed the year of first application of a quality management system.