MANAGING RESILIENCE AND STAFF IN HEALTHCARE ORGANIZATIONS AND INSTITUTIONS DURING CRISIS SITUATIONS: CHALLENGES IN WARTIME CONDITIONS

Abstract

The main goal of this study is to characterize the features of managing resilience and staff in healthcare organizations and institutions during crisis situations. The task set forth in the article is to identify key aspects of managing resilience and staff under such a crisis condition as wartime. Key parameters of the resilience and staff management system in healthcare organizations and institutions have been singled out and thoroughly characterized. It is described how a systematic approach and regular risk assessments contribute to strengthening the resilience of medical institutions. As a result, healthcare organizations and institutions that invest in advanced technologies and staff training enhance their ability to withstand crises, ensuring continuity and quality of services provided. It is argued that community integration and support are an integral part of managing resilience and staff during crises, facilitating effective resource sharing and coordination of actions in response to emergencies. It has been determined that resilience in health care systems is critically important for maintaining their operational stability and efficiency in crisis conditions. It is substantiated that medical institutions with a high level of resilience better manage the influx of patients and the management of scarce resources. Appropriate strategies have been found to more effectively cope with crisis events. It is characterized that stressful conditions require preparedness and equipment of institutions to protect employees from burnout and stress. As a result, the reduction in the number of health care facilities and staff in Ukraine in 2022–2023 is largely explained by significant disruptions caused by the state of war. It has been established that the financial results of private medical institutions have declined due to economic instability and increased operational costs in conflict conditions. As a result of the analysis, it has been established that wartime poses a number of serious challenges to the health care system that affect its resilience, including the need for rapid adaptation and maintenance of logistic chains to ensure the delivery of necessary resources. The main challenges of wartime that significantly affect the system of managing resilience and staff in healthcare organizations and institutions have been identified.