THE ROLE OF QUALITY MANAGEMENT PRINCIPLES IN THE ECONOMIC ACTIVITY OF THE ENTERPRISE

Abstract

Product quality is the most important indicator of an enterprise's activity. Quality improvement largely determines the survival of the enterprise in the market, the pace of scientific and technological progress, improving production efficiency, saving all types of resources used in the enterprise. The strong impetus for acquiring quality knowledge and establishing quality management systems at enterprises has been the adoption of international ISO 9000 standards that describe quality management models for businesses, organizations and institutions in any field of activity. The universal nature of these standards and the quality systems described in them requires a thorough knowledge of the theory and methods of managing an enterprise through quality. A comprehensive, well-structured industrial enterprise management system that integrates all economic processes into a single, well-managed control mechanism, is able to prevent the emergence of crisis phenomena in the functioning and development of economic entities and to prevent the spread of their negative consequences. The formation of such a system of management, which should solve strategic goals, should be carried out according to certain principles, which provide a satisfactory level of managerial influence on financial and economic relations, processes, individual operations and allow timely achievement of development goals. The study of approaches to the development of a set of principles of the system of strategic management of enterprise development is timely and is conditioned by the need for stable management in the effective management of activities, the need for harmonious integration of the internal and external environment of the enterprise in the long-term direction, preventive response to the dynamics of the business environment at domestic enterprises. The article shows that the quality management principles are the focus of numerous international standards, in particular ISO 9000:2005, Quality Management Systems - Fundamentals and Dictionary, as well as ISO 9001:2008, Quality Management Systems - requirements, international standard ISO 9004:2009 and others, and are very important for the success of management.