QUALITY ASSURANCE OF THE DEVELOPMENT OF THE MANAGEMENT SYSTEM OF A HEALTH CARE INSTITUTION

Abstract

The article studies theoretical and conceptual issues and practical aspects of quality assurance of the development of the management system of a health care institution.

The relevance of the topic of the study is due to the fact that ensuring the provision of high-quality medical care at an appropriate, modern and technical level, the organization of patient care at a high level in order to preserve the life and health of people is the primary goal facing the heads of health care institutions in the organizations and development of the management system of a health care institution. However, the achievement of such goals is impossible without the introduction of a quality system at all levels of management of a medical institution, both at the level of direct provision of medical care, and at the level of organization and implementation of control of patient care processes, and at the level of organization of the entire management system of a health care institution.

The article is aimed at considering theoretical and conceptual issues and practical aspects of quality assurance of the development of the management system of a health care institution.

The methodological basis of the study was the methods of analysis and synthesis, observation, comparison; system approach, process, complex, functional, logical-dialectical and methodological approaches.

The scientific results obtained consist in the fact that the article identifies the main components of quality assurance for the development of the management system of a health care institution. These include: purpose, goals, tasks, objects and subjects of management that have a direct impact on the objects of quality management of a medical institution; principles of systematic, purposefulness, comprehensiveness, evidence, patient orientation, implementation of continuous improvement, involvement of all staff of the institution in quality assurance processes; quality management functions, namely: planning, organization, motivation, regulation and control; criteria for the quality of medical care, in particular: patient orientation, science, efficiency, accessibility, timeliness, safety.

The main goal of such research is to develop the basic principles of building an effective quality system capable of adapting to modern conditions of functioning, informatization and digitalization processes of all areas of a medical institution. Particular attention should be paid to the analysis of trends and opportunities for the introduction of innovative therapeutic technologies while ensuring the appropriate level of safety and quality of medical care. This, in turn, will contribute to the further effective development of health care institutions in a dynamic external environment.