INCLUSIVE LEADERSHIP AND CORPORATE CULTURE MANAGEMENT: STRATEGIES OF INCLUSION AND ADAPTATION FOR VETERAN INTEGRATION
DOI:
https://doi.org/10.31732/2663-2209-2025-79-311-326Keywords:
Corporate Culture Management, training and development, motivation, Veteran Integration, Leadership Development, Strategies of inclusion and adaptationAbstract
This study investigates the contribution provided by inclusive leadership and business culture management in establishing inclusion and flexibility mechanisms and thereby facilitating the inclusion of veterans in the work force. Carrying out a survey among Ukrainian companies and comparative data on selected sectors, it gives an indication on the principal challenges confronting organizations and sets out basic conditions for success in generating inclusive business cultures. Under the endorsement of the Cultural Integration and Inclusive Resilience System (CIIRS), in my research I confirm that development and training activity supplemented by cultural management practices and leadership behaviors are capable of producing workplace inclusion, raising human capital, and obtaining a competitive advantage.
While many strengths of veterans in terms of reliability, flexibility, and leadership are documented, ongoing systemic deficiencies are apparent in their practical application. Data obtained from Poltava Drilling Company, Beiken Energy Ukraine, and DTEK Pavlogradugol JSC reflect a lack of systematic development of leadership, narrow inclusion plans, and deficient psychological support. The CIIRS approach offers a systemic way of bridging the gaps by fostering leadership activism, building psychological safety, and aligning cultural management toward sustained inclusion and adaptability. From a practical perspective, the study presents CIIRS as a framework usable by both business organizations and government institutions seeking to develop their diversity initiatives, educational access, leadership accountably, and adaptability in the workplace. Through blending inclusive leadership philosophies and management of business culture into the organizational infrastructure, CIIRS guides organizations in shifting from compliance-driven meeting expectations in matters of diversity to execution of strategies sustaining long-term inclusion and flexibility. The methodology benefits veterans as well as helps build inclusive, robust, and competitive organizations in post-crisis environments. The paper's contribution is in framing CIIRS as a new conceptual model of workplace inclusion of veterans. Where previous work considered veteran recruitment as business social responsibility or compliance, CIIRS reframes inclusion as a long-term issue of workplace culture management and resilience. Through linking survey evidence and diversity, equity, and inclusion (DEI) research, the paper shows how veteran recruitment can be a wellspring of organizational flexibility, competitiveness, and long-term success through efficacious strategic inclusion.
Downloads
References
Armstrong, N., & McDonough, J. (2014). Revisiting the business case for hiring a veteran: A strategy for cultivating competitive advantage. Institute for Veterans and Military Families, Syracuse University. Available at: https://ivmf.syracuse.edu/wp-content/uploads/2019/10/Revisiting-Business-Case-for-Hiring-a-Veteran-Full-Report.pdf
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2021). Inclusive leadership and employee involvement in creative work: The mediating role of psychological safety. Psychology of Aesthetics, Creativity, and the Arts, 15(1), 135–146. https://doi.org/10.1037/aca0000337
Gibbs, W. C., Ortosky, L., MacLean, A., & Sherman, D. K. (2025). Structure in transition: The role of structure in facilitating workplace efficacy and belonging for military veterans and civilians. PLoS ONE, 20(2), e0317575. https://doi.org/10.1371/journal.pone.0317575
Gonzalez, J. A., & Simpson, J. (2021). The workplace integration of veterans: Diversity and fit perspectives. Human Resource Management Review, 31(2), Article 100775. https://doi.org/10.1016/j.hrmr.2020.100775
Harrod, M., Miller, E. M., Henry, J., & Zivin, K. (2023). Veterans in the workplace: Keys to successful transition. Journal of Veterans Studies, 9(1), 1–12. Retrieved from https://pmc.ncbi.nlm.nih.gov/articles/PMC10013406
Kendrick, I. J. (2025). The first salute: Why ethical onboarding matters for veteran hires. Journal of Veterans Studies, 11(1), 213–217. https://doi.org/10.21061/jvs.v11i1.744
McKinsey & Company. (2023). The value of integrating veterans into the workforce. Report. Retrieved from https://www.mckinsey.com/featured-insights/themes/the-value-of-integrating-veterans-into-the-workforce
Optus. (2023). How Optus is strengthening its workforce with ex-service people. The Australian (sponsored content). Available at: https://www.theaustralian.com.au/business/sponsored-content/how-optus-is-strengthening-its-workforce-with-exservice-people/news-story/ffaf462799c8ecefa6cb2eb1886147c7
People Managing People. (2024). Inclusive leadership: 3 practical frameworks to inspire inclusive leaders. Blog post. https://peoplemanagingpeople.com/personal-development/leadership-management/inclusive-leadership
Prime, J., & Salib, E. R. (2014). Inclusive leadership: The view from six countries. Catalyst report. Retrieved from https://www.catalyst.org/research/inclusive-leadership-the-view-from-six-countries
Randel, A. E., Galvin, B. M., Shore, L. M., Ehrhart, K. H., Chung, B. G., Dean, M. A., & Kedharnath, U. (2018). Inclusive leadership: Realizing positive outcomes through belongingness and uniqueness. Human Resource Management Review, 28(2), 190–203. https://doi.org/10.1016/j.hrmr.2017.07.002
Syracuse University Institute for Veterans and Military Families. (2016). Work after service: Developing workforce readiness and veteran talent for the future. Policy report. Retrieved from https://ivmf.syracuse.edu/wp-content/uploads/2016/05/WORK-AFTER-SERVICE-Developing-Workforce-Readiness-and-Veteran-Talent-for-the-Future.pdf
The Diversity Movement. (2024). 7 high-impact inclusive leadership practices you can adopt today. Blog article. https://thediversitymovement.com/7-high-impact-inclusive-leadership-practices-adopt-today
Veterans Employment Program. (n.d.). Case studies. Government website. https://www.veteransemployment.gov.au/campaign-and-media/case-studies
Wang, H., Demerouti, E., & Le Blanc, P. (2017). Transformational leadership, adaptability, and job crafting: The moderating role of organizational identification. Journal of Vocational Behavior, 100, 185–195. https://doi.org/10.1016/j.jvb.2017.03.009
Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A., & Zhao, E. Y. (2017). Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals, 11(2), 733–769. https://doi.org/10.5465/annals.2015.0134
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243–255. https://doi.org/10.1016/j.hrmr.2010.07.001
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305
Shore, L. M., Cleveland, J. N., & Sanchez, D. (2018). Inclusive workplaces: A review and model. Human Resource Management Review, 28(2), 176–189. https://doi.org/10.1016/j.hrmr.2017.07.003
Kotter, J. P. (1996). Leading change. Harvard Business School Press.
Armenakis, A. A., & Harris, S. G. (2009). Reflections: Our journey in organizational change research and practice. Journal of Change Management, 9(2), 127–142. https://doi.org/10.1080/14697010902879079

Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.